View your past orders here: https://games.oneone.com/user/activity
View your past transactions here: https://games.oneone.com/user/activity
Please provide the following details for us to check your transaction:
Game Name
Item Purchased
Payment Method
Transaction Time
Screenshot of payment/receipt
Send the details to: https://wa.me/628197888110
View your ONEXP history here: https://games.oneone.com/oxp?tab=history
Most top-ups are instant. Some transactions may take up to 30 minutes during peak hours.
No, once a payment is processed, orders are final and non-refundable.
No, once a payment is processed, orders are final and non-refundable.